Effective Date: July 2026
Terms & Conditions
Welcome to ClearSky Cleaning. These Terms & Conditions govern your use of our website and the commercial cleaning services provided by ClearSky Cleaning. By accessing our website or engaging our services, you agree to be bound by these Terms & Conditions.
1. About Us
ClearSky Cleaning is an Australian family-owned and operated commercial cleaning company providing professional commercial cleaning services throughout Greater Western Sydney.
2. Acceptance of Terms
By using this website, requesting a quotation, booking our services, or communicating with us, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
If you do not agree with these Terms, please discontinue use of our website and services.
3. Our Services
ClearSky Cleaning provides professional commercial cleaning services, including but not limited to:
- Office Cleaning
- Medical Centre Cleaning
- Childcare Cleaning
- School & Educational Facility Cleaning
- Church Cleaning
- Retail Cleaning
- Strata & Common Area Cleaning
- Industrial & Warehouse Cleaning
- End of Lease Commercial Cleaning
- Specialised Commercial Cleaning Services
Service availability may vary depending on location, scheduling, staffing, and operational requirements.
4. Quotes & Estimates
All quotations provided by ClearSky Cleaning are:
- Free of charge
- Based on information supplied by the client
- Subject to site inspection where required
- Valid for the period stated on the quotation
Should the scope of work change after a quotation has been issued, ClearSky Cleaning reserves the right to revise pricing accordingly.
5. Bookings
A booking is considered confirmed once accepted by both parties.
Clients are responsible for providing accurate information regarding:
- Property location
- Access arrangements
- Cleaning requirements
- Site conditions
- Preferred service schedule
Failure to provide accurate information may affect pricing or scheduling.
6. Access to Premises
Clients agree to provide safe and reasonable access to the premises during scheduled service times.
Where access cannot be gained due to circumstances beyond our control, a call-out fee or cancellation fee may apply.
7. Client Responsibilities
Clients are responsible for:
- Providing safe access to the premises
- Ensuring utilities such as electricity and water are available where required
- Securing valuable or confidential items
- Informing us of any hazards or restricted areas
- Advising us of any special cleaning requirements before services commence
8. Pricing
All pricing is quoted in Australian Dollars (AUD).
Pricing may vary depending on:
- Property size
- Frequency of service
- Cleaning requirements
- Additional services requested
- Site conditions
Prices may be reviewed periodically for long-term service agreements with reasonable notice provided.
9. Payment Terms
Invoices are payable within the payment terms specified on the invoice unless otherwise agreed in writing.
Late payments may result in:
- Suspension of services
- Recovery of outstanding amounts
- Additional administrative costs where permitted by law
10. Cancellations & Rescheduling
Clients are requested to provide at least 48 hours’ notice if cancelling or rescheduling a scheduled cleaning service.
Late cancellations may incur a cancellation fee where our staff have already been allocated to the booking.
ClearSky Cleaning reserves the right to reschedule services due to unforeseen circumstances including illness, severe weather, emergencies, or operational requirements.
11. Service Satisfaction
Customer satisfaction is important to us.
If you are dissatisfied with any aspect of our service, please notify us within 24 hours of service completion.
Where appropriate, we will arrange to inspect the issue and, where reasonable, rectify any verified concerns.
12. Property Damage
Our team exercises the highest level of care while working at your premises.
If accidental damage occurs, it must be reported to us as soon as reasonably practicable.
ClearSky Cleaning will investigate each matter fairly and, where liability is established, take appropriate action.
We are not responsible for:
- Existing damage
- Normal wear and tear
- Items not suitable for cleaning
- Damage resulting from faulty fixtures, fittings or equipment
- Pre-existing defects
13. Insurance
ClearSky Cleaning maintains appropriate business insurance including public liability insurance.
Details may be provided upon reasonable request.
14. Health & Safety
Our staff follow workplace health and safety procedures at all times.
Clients must ensure that the workplace is reasonably safe and notify us of any hazards before work commences.
We reserve the right to refuse or suspend services where unsafe conditions exist.
15. Employee Safety
Clients agree to provide a workplace free from:
- Violence
- Harassment
- Discrimination
- Unsafe conditions
- Illegal activities
ClearSky Cleaning reserves the right to immediately discontinue services where employee safety is compromised.
16. Confidentiality
During the course of providing services, our employees may become aware of confidential business information.
We respect client confidentiality and expect our staff to maintain appropriate professional discretion.
Similarly, clients agree not to disclose confidential business information belonging to ClearSky Cleaning.
17. Intellectual Property
All website content including:
- Logos
- Graphics
- Photographs
- Text
- Layout
- Branding
- Documents
remains the intellectual property of ClearSky Cleaning unless otherwise stated.
No content may be copied, reproduced, distributed, or used without prior written permission.
18. Website Use
You agree not to:
- Use this website for unlawful purposes
- Attempt to gain unauthorised access
- Interfere with website security
- Upload malicious software
- Copy website content without permission
- Misrepresent your identity when contacting us
19. Third-Party Links
Our website may contain links to external websites.
ClearSky Cleaning is not responsible for the content, availability, privacy practices, or accuracy of third-party websites.
20. Limitation of Liability
To the maximum extent permitted by Australian law, ClearSky Cleaning shall not be liable for any indirect, incidental, consequential, or special damages arising from:
- Website use
- Service interruptions
- Delays beyond our reasonable control
- Loss of profits
- Business interruption
- Third-party actions
Nothing in these Terms excludes any rights that cannot legally be excluded under Australian Consumer Law.
21. Force Majeure
ClearSky Cleaning shall not be liable for delays or failure to perform services resulting from events beyond our reasonable control, including but not limited to:
- Natural disasters
- Floods
- Fires
- Severe weather
- Government restrictions
- Industrial action
- Power outages
- Public health emergencies
22. Privacy
Your use of our website and services is also governed by our Privacy Policy.
By using our website, you consent to the collection and use of information as described in that policy.
23. Changes to These Terms
We may amend these Terms & Conditions at any time.
Updated versions will be published on this website with the revised effective date.
Continued use of our website or services constitutes acceptance of any changes.
24. Governing Law
These Terms & Conditions are governed by the laws of New South Wales, Australia.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of New South Wales.
25. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us.
ClearSky Cleaning
📞 Phone: +61 420 679 324
📧 Email: info@clearskycleaning.com.au
🌐 Website: www.clearskycleaning.com.au
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