Effective Date: July 2026
Privacy Policy
At ClearSky Cleaning, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, request our services, or communicate with us.
By using our website, you agree to the practices described in this Privacy Policy.
1. Who We Are
ClearSky Cleaning is an Australian family-owned and operated commercial cleaning company providing professional cleaning services throughout Greater Western Sydney.
If you have any questions regarding this Privacy Policy, please contact us using the details provided at the end of this document.
2. Information We Collect
We may collect personal information including:
- Full name
- Business name
- Email address
- Phone number
- Business or service address
- Cleaning service requirements
- Property information relevant to providing our services
- Communication history with our team
- Any information you voluntarily provide through enquiry forms, emails or phone calls.
We may also automatically collect certain technical information including:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on our website
- Referral sources
- Cookies and similar technologies
3. How We Collect Information
We collect information when you:
- Complete an enquiry or quote request form
- Contact us by phone or email
- Request a site inspection
- Subscribe to marketing communications
- Apply for employment
- Visit our website
- Interact with cookies or analytics tools
4. Why We Collect Your Information
We collect personal information to:
- Respond to enquiries
- Prepare quotations
- Schedule cleaning services
- Communicate regarding bookings
- Provide customer support
- Improve our services
- Maintain business records
- Process invoices and payments
- Recruit new employees
- Comply with legal obligations
- Improve website performance and user experience
5. Cookies
Our website uses cookies to improve your browsing experience.
Cookies help us:
- Remember your preferences
- Understand website traffic
- Improve website performance
- Measure marketing effectiveness
You may disable cookies through your browser settings, although some website functionality may be affected.
6. Google Analytics
We may use Google Analytics and similar services to better understand how visitors use our website.
These tools collect anonymous information including:
- Pages visited
- Session duration
- Device type
- Geographic region
- Browser information
This information does not personally identify individual visitors.
7. Third-Party Services
Our website may use trusted third-party providers including:
- Website hosting providers
- Google Maps
- Google Analytics
- Email providers
- Form submission services
- Security services
- Payment providers where applicable
These providers only receive information necessary to perform their services and are expected to protect your information appropriately.
8. Marketing Communications
If you choose to contact us or subscribe to updates, we may occasionally send information regarding:
- Cleaning services
- Company updates
- Promotions
- Industry news
You may unsubscribe from marketing communications at any time.
9. How We Protect Your Information
We take reasonable steps to protect your personal information against:
- Unauthorised access
- Loss
- Misuse
- Disclosure
- Alteration
- Destruction
Our website uses industry-standard security measures to safeguard submitted information.
10. Disclosure of Personal Information
We do not sell or rent your personal information.
Information may be disclosed where necessary to:
- Employees performing our services
- Trusted contractors
- Technology providers
- Government authorities where legally required
- Professional advisers including accountants or legal representatives
11. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide our services
- Maintain business records
- Meet legal obligations
- Resolve disputes
- Enforce agreements
Once information is no longer required, it is securely deleted or de-identified where practical.
12. Access and Correction
You may request access to the personal information we hold about you.
If any information is inaccurate or outdated, you may request that we correct or update it.
Reasonable requests will be responded to as soon as practicable.
13. Children's Privacy
Our website is intended for businesses and adults.
We do not knowingly collect personal information from children under 16 years of age.
14. External Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites.
We encourage users to review the privacy policies of any third-party sites they visit.
15. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page together with the revised effective date.
Your continued use of our website after changes have been published constitutes acceptance of the updated Privacy Policy.
16. Australian Privacy Principles
ClearSky Cleaning is committed to handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) where applicable.
17. Contact Us
If you have any questions regarding this Privacy Policy or wish to access, update or request deletion of your personal information, please contact us.
ClearSky Cleaning
📞 Phone: +61 420 679 324
📧 Email: info@clearskycleaning.com.au
🌐 Website: www.clearskycleaning.com.au
Last Updated: July 2026
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